Effective Date: June 7th 2026
This Privacy Policy describes how Luminosita Pty Ltd (ABN 46 698 569 649) trading as PASQ (“PASQ”, “we”, “us”, or “our”) collects, uses, stores and discloses your personal information when you visit our website, purchase our products, subscribe to our communications, or otherwise interact with us.
PASQ is committed to protecting your privacy and handling your personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By accessing or using our website, you agree to the terms of this Privacy Policy.
We may collect personal information including:
We only collect information that is reasonably necessary to provide our products, services and customer support.
We may collect information when you:
Certain information may also be collected automatically through cookies, analytics tools and similar technologies.
We may use your personal information to:
We will only use your personal information for purposes that are reasonably necessary for operating our business and providing our products and services.
If you choose to subscribe to our mailing list, we may send you updates regarding new products, promotions, launches, educational content and other information related to PASQ.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.
We may use third-party services including:
These services may collect information regarding your interaction with our website and marketing communications.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain areas of the website.
We do not sell, rent or trade your personal information.
We may share your information with trusted third-party providers where necessary to operate our business, including:
These providers only receive the information necessary to perform their services.
All payments are processed securely through trusted third-party payment providers.
PASQ does not store your full credit card or payment details.
Payment providers maintain their own privacy and security practices and are responsible for safeguarding payment information submitted through their platforms.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Measures may include secure servers, password protection, restricted access and the use of reputable service providers.
While we take security seriously, no method of electronic transmission or storage can be guaranteed to be completely secure.
You may request access to the personal information we hold about you and request that any inaccurate or incomplete information be corrected.
To make a request, please contact us using the details provided below.
We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy and to comply with our legal obligations.
When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.
Some of our third-party service providers may store or process information outside Australia.
Where this occurs, we take reasonable steps to ensure that personal information is handled in a manner consistent with Australian privacy laws.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content or security of third-party websites and encourage you to review their privacy policies separately.
Our website is not directed towards children under the age of 18 and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements or website functionality.
Any updates will be published on this page together with an updated Effective Date.
If you have any questions regarding this Privacy Policy, your personal information, or how we handle your data, please contact us:
Luminosita Pty Ltd
ABN 46 698 569 649
Trading as PASQ
Email: info@pasq.com.au
If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) via their website at www.oaic.gov.au.
